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The Enemy of Productivity
Once upon a time, in an office not so far away, worked a bunch of people who bragged pridefully about their abilities to multi-task – even comparing themselves to one another constantly trying to “out...
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The Caring Two-Handed Shake
Have you noticed how many older people use a two-handed handshake when they are greeting another person? They hold the position for a few seconds. There is usually a smile on their face. They seem to...
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Staying ahead of the Wii Learning Curve
Video games allow people to venture into a world fueled by the imagination. A virtual reality can be a lot of fun whether you’re a child, middle aged professional or older adult! Play a video game and...
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Care About Residents? No More Bad-Mouthing the Food.
During presentations and workshops I teach the importance of speaking positively about the food being served to residents in long-term care communities. This is a point that almost always hits home....
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From FOLLOW UP Failure to FABULOUS
Are you sick and tired of giving away more than 3/4 of your prospects to your competition because of follow up failure? Keep reading…because you’re about to go from FOLLOW UP Failure to Follow up...
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Inside The Mind of the World’s Toughest Buyer
If we can crack the code of what’s going on in the mind of the hardest person to sell to on the planet, we can sell to anyone! This weekend, we (my husband, my daughter and I) went car shopping. Our...
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Bad Mood Foods
It’s quite easy for busy healthcare professionals (especially those working overnight shifts) to grab something quick and convenient, and not so healthy. However, some of these quick bites can not...
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10 Tips for Talking with Older Adults
Are you searching for ways to help residents better understand you in face-to-face conversations? Here are 10 ways to improve your message, summarized from my training programs for retirement...
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New Media for Older Adults – Bridging the Gap
With access to social media tools like Facebook and Twitter, people around the world can connect and interact with their family members, friends, and communities (both near and far) within a virtual...
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How to Fish for Leads…the right way and the wrong way
Fishing is uncannily like marketing. Sounds controversial, doesn’t it? But before you write off the idea, keep reading and see if you agree. We can learn a great deal about marketing from fishing....
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